What do we collect?
Users may choose to create an account with SpraywayRetail.com, in which case we will collect your user name and password. If you place an order on SpraywayRetail.com, we will also collect your name, shipping address, email address, phone number, and order details. Customers’ credit card information will be collected by a third party provider and will not be shared with SpraywayRetail.com. Users who elect to receive communications from SpraywayRetail.com, will also be asked for their name and email address.
Cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies are useful because they allow us to improve your online user experience and provide us with feedback on how visitors use the website.
For users who log on to the site, our website platform will create two cookies, one each for your user name and password, which will be stored by our website provider. The cookies will not reveal your personal information. They will allow the website to recognize you as a return user so that you will not have to reenter your credentials. It will also allow us to track products purchased and be used for reporting purposes. These cookies will expire, and the data will be destroyed, after two weeks.
How do we use the information we gather?
We require this information to provide you with access to our website and to enable us provide an excellent customer experience when selling our products online.
• Filling orders placed on SpraywayRetail.com.
• Receiving payment for orders placed on SpraywayRetail.com.
• Communicating with users regarding any orders placed or inquiries made.
• Communicating with users about our business, promotions, new products, special offers, or other information that we think users may find interesting.
• Maintaining internal records.
• Improving our products and services, including this website.
• Fulfilling user requests.
• Troubleshooting website issues.
Where required by law, we will obtain your consent before using any personal data that we collect online for marketing purposes. For purpose of EU compliance, we have a legitimate business interest in collecting and using personal data to respond to customer requests and communicate with those customers who have created a SpraywayRetail.com account.
How do we protect the data we receive?
We largely rely on third party experts to protect your personal data. Find more on those third parties in the next section.
To reduce the risk of unauthorized access or disclosure of the limited personal data that we use or store, we employ suitable physical, electronic, and managerial procedures to safeguard and secure the data. For example, data is shared only with those who have a need-to-know to accomplish one of the tasks in the section above.
With whom do we share the data?
We do not sell, trade, or otherwise transfer to outside parties the data we collect on this website. We do, however, enlist the help of trusted third parties who assist us in operating our website, conducting our business, servicing customers, or communicating with users on our behalf, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
The third parties who we have entrusted with data collected on this website and who are contractually obligated to protect it include, but are not limited to and may change from time to time, our:
• Credit card and order processer
• Shipping provider
• Web platform provider
• Website provider
• Marketing service provider
Lastly, after executing a confidentiality agreement, we may share or transfer your personal data to a third party if PLZ or its subsidiaries enter (or prepare to enter) into a business transaction such as a merger, acquisition, reorganization, or sale of some or all of its assets.
Controlling your personal information
Users in certain jurisdictions have the right to seek access to their personal data, seek correction or erasure of personal data, restrict our use of their personal data, object to our use, or request data portability. Please contact us if you wish to exercise any of these rights. To make such a request, email email@example.com.
Persons under the age of 13
Our website, products, and services are all directed to adults. We do not knowingly collect or allow the collection of personal data from persons under the age of 13. If you are the parent or guardian of a person under the age of 13 and believe that the person has provided personal data to us, please contact us at firstname.lastname@example.org.
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